Cancellation
Liability Notice: The following template has been created by a lawyer (https://drschwenke.de) in accordance with the typical requirements of an online shop. However, you should only use the template after careful review and adjustment to your specific business model. The following template therefore contains additional notes that you must consider and red passages that you must particularly review and possibly adjust. Please remove the notes after editing. If in doubt, seek legal advice. Copyright: You may use the template as long as it is within the domain/website for which your Marketpress license applies. Redistribution to third parties, including customers (z.B. as developers) is not permitted.Cancellation policy for consumers for a contract in which the goods are delivered in a single shipment
Cancellation policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activity.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must inform us (use this for that purpose, and provide the address in the settings.) with a clear statement (e.g., a letter sent by post or an email) about your decision to withdraw from this contract.You can use the attached sample cancellation form for this purpose, which is not mandatory. To meet the cancellation deadline, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period expires.
Consequences of Cancellation
If you cancel this contract, we will refund you all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we receive your notification of cancellation of this contract.For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods promptly and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods.You are only liable for any potential loss in value of the goods if this loss in value is attributable to handling them in a manner that is not necessary for the examination of their nature, characteristics, and functioning.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To
:
- I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
---------------------------------------
(*) Delete as applicable.
Exclusion orEarly expiration of the right of withdrawal
The right of withdrawal does not exist for contracts
for the delivery of goods that are not pre-manufactured and for which the consumer's individual choice or specification is decisive for their production or that are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market that the entrepreneur cannot influence;
for the delivery of newspapers, magazines, or illustrated publications, with the exception of subscription contracts.The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature; for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Withdrawal information for consumers for a contract concerning multiple goods that the consumer has ordered as part of a single order and that are delivered separately
Withdrawal information
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the last item. To exercise your right of withdrawal, you must inform us (use this for that purpose, and provide the address in the settings.) with a clear statement (e.g., a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication regarding the exercise of the right of withdrawal before the withdrawal period has expired.Consequences of Withdrawal
If you withdraw from this contract, we will refund you all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive the notification of your withdrawal from this contract. For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you incur any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.You must return the goods immediately and in any case no later than fourteen days from the day you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling them in a way that is not necessary for checking their nature, characteristics, and functioning.
Sample Cancellation Form
(If you wish to cancel the contract, please fill out this form and send it back.))
- To
:
- I/we hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
---------------------------------------
(*) Please cross out what does not apply.
Exclusion orpremature expiration of the right of withdrawal
The right of withdrawal does not exist for contracts
for the delivery of goods that are not pre-manufactured and for which the consumer's individual choice or specification is decisive for their production, or that are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be exceeded quickly;
for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market that the entrepreneur cannot influence;
for the delivery of newspapers, magazines, or illustrated publications, with the exception of subscription contracts.The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature; for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Right of withdrawal information for consumers for a contract for the delivery of goods in several partial performances or pieces
Right of withdrawal information
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the last partial shipment or the last item. To exercise your right of withdrawal, you must inform us (use this for that purpose, and provide the address in the settings.) with a clear statement (e.g., a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication regarding the exercise of the right of withdrawal before the withdrawal period has expired.Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive the notification of your withdrawal from this contract. For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you incur any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.You must return the goods immediately and in any case no later than fourteen days from the day you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling them in a way that is not necessary for checking their nature, characteristics, and functioning.
Sample Cancellation Form
(If you wish to cancel the contract, please fill out this form and send it back.))
- To
:
- I/We hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
---------------------------------------
(*) Please cross out what does not apply.
Exclusion orpremature expiration of the right of withdrawal
The right of withdrawal does not exist for contracts
for the delivery of goods that are not pre-manufactured and for which the consumer's individual choice or specification is decisive for their production, or that are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be exceeded quickly;
for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market that the entrepreneur cannot influence;
for the delivery of newspapers, magazines, or illustrated publications, with the exception of subscription contracts.The right of withdrawal expires prematurely in contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature; for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery;
Right of Withdrawal Information for Consumers for a Contract for the Regular Delivery of Goods Over a Specified Period
Right of Withdrawal Information
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activity.Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the first goods. To exercise your right of withdrawal, you must inform us (using the address provided in the settings) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached sample withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication regarding the exercise of the right of withdrawal before the withdrawal period has expired.Consequences of Withdrawal
If you withdraw from this contract, we will refund you all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date.You must return the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling them in a way that is not necessary for checking their nature, characteristics, and functioning.
Sample Cancellation Form
(If you wish to cancel the contract, please fill out this form and send it back.))
- To
:
- I/We hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
---------------------------------------
(*) Please cross out what does not apply
Exclusion orpremature expiration of the right of withdrawal
The right of withdrawal does not exist for contracts
for the delivery of goods that are not pre-manufactured and for which the production is significantly determined by an individual choice or specification by the consumer or that are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiration date would be exceeded quickly;
for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market that the entrepreneur cannot influence;
for the delivery of newspapers, magazines, or illustrated publications, with the exception of subscription contracts.The right of withdrawal expires prematurely in contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; for the delivery of goods if they have been inseparably mixed with other items due to their nature after delivery; for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.