Accessibility

 

Accessibility Statement

As of: July 29, 2025


 

Our Commitment: Health for All – Including Digitally

At myvial.de, our goal is to make holistic health and sustainable well-being accessible to all people – also online. Therefore, we are actively working to make our website accessible. Everyone should be able to navigate our site – regardless of physical or technical limitations.

 

 

 

Current Status of Accessibility

Our website already meets many of the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA. However, we are in an ongoing process of improvement.


Already implemented:

  • Alt texts for all relevant images and icons

  • Clean heading structure (H1–H4) for screen readers

  • ARIA labels for navigation and product filters

  • Keyboard accessibility in essential areas

  • Responsive design for mobile devices and zoom up to 200%

 


Known limitations:

  • Individual shop functions (e.g.Pop-ups) not yet fully tested with screen readers

  • Color contrasts may not be WCAG compliant in individual cases

  • Keyboard navigation for filter options is partially restricted

 

 

 

 

Planned improvements

We are continuously working on implementing the following optimizations:

 

  • Complete keyboard navigation of all controls

  • Optimized screen reader compatibility for all areas

  • Color contrast testing and adjustment according to WCAG

  • Regular usability tests with assistive technologies

 

 

 

 

Feedback &and Contact

Have you found a barrier or have a suggestion for improvement? We look forward to your message!


📧 Email: support@myvial.de

📞 Phone: +49 (0) 7321 9269 133

Subject: Accessibility


We usually respond within 3–5 business days and strive to find a solution quickly.

 

 

 

Enforcement procedures

 

If your inquiry remains unanswered or you are dissatisfied, you can contact the following office:


State Commissioner for People with Disabilities Baden-Württemberg

Else-Josenhans-Straße 6

70173 Stuttgart

📧 poststelle@bfbmb.bwl.de

📞 0711 279-3360

 

 

 

Compatibility with browsers &and assistive technologies

Our website works with:

  • NVDA, VoiceOver, and JAWS (screen readers)

  • Speech recognition tools

  • Keyboard navigation

  • Standard browsers such as Chrome, Safari, Firefox, and Edge

  • Zoom up to 200%

 

 

 

 

Last updated: 29.July 2025